This section describes how Mastery Tech, Inc. collects, uses, shares, discloses and processes your information. This is meant to be read together with our Terms of Services.

We are deeply committed to creating a safe and secure learning environment for our users. We take the safety of your information seriously and are committed to protecting your privacy. 

• Scope
  The policy is focused on personal information gathered via our website and apps. We will manage your information according to the laws & regulations of countries in which we offer our services.
  
  

• Information collected or processed
  We collect a wide range of information with the goal of helping us offer our services to you, as well as maximize your learning. The information includes -

  • Payment - such as name and credit card numbers

  • Communication - email address, phone number and postal address (on when applicable)

  • Device - Device identifiers, location 

  • Profile - Your demographic, professional & personal background 

  • Connected Login - services such as Facebook, Google & Apple

  • Learning preferences & goals - Information related to what you want to learn, why and related data to help us personalize content 

  • Information shared with AI tools 

  • Usage - Usage data of our products and services

  • Cookies - cookies help us recognize you when you visit our website

  • Derived information based on the above
    
    

• Sources & purposes of information
  In addition to the information that you enter on our products, we collect information from 

  • Usage monitoring services to understand how to improve our products

  • Bug fixing & error monitoring tools to ensure our products work reliably

  • AI model providers that help us process your data for learning recommendations and content 

  • Marketing & advertising tools to optimize our business 

  • User research calls and surveys to understand user needs and challenges
    
    Note that we choose providers that are reputable and a good safety record to ensure the privacy of your information. Your information is also used to provide customer support, manage your account, customize your user experience and send you communications. Additionally your information is used by us to process payments, enforce our TOS as well as prevent fraud.
    
    You can choose to opt out of personalized ads through your iOS or Android settings. You can manage cookies in your browser settings.
    
    

• How we disclose information
  We choose providers that are reputable and a good safety record to ensure the privacy of your information. We share information with them to help us run our business and service customer needs.

  • We share information with public authorities to comply with official legal requests and court orders

  • Cloud hosting providers that help us maintain and run our services

  • Marketing and advertising tools that help acquire users for our product

  • Employers of B2B companies that provide the service for their employees

  • Payment processing companies to handle payments and subscriptions

  • User analytics firms to understand how to improve the products based on user behavior
    
    

• Time period that you information is stored

Information stored is used to improve our products and maintain continuity of service for a user as and when they choose to avail of our products. We will store is as long as is reasonably required for the purposes of providing our services.

• International
  This notice adds to our Privacy Policy and covers region-specific privacy considerations.

  • Global Privacy Practices
    Mastery’s privacy standards aim to respect consumer privacy rights around the world, which may apply to you. These rights typically include: Understanding what personal data we collect, how it’s used, stored, processed, and protected, who it’s shared with, and whether it’s sold.Correcting your personal information.Requesting that your personal information be deleted or anonymized. Objecting to how or why your personal data is used or processed, including opting out of the sale of personal information. Withdrawing any consent you previously gave for data processing. Filing a complaint with the relevant supervisory authority. Being free from discrimination based on exercising your privacy rights.

  • Varied Regional Requirements
    Depending on where you live, additional or different rules may apply to how you exercise your privacy rights, including specific timelines and procedures. In some cases, you or your authorized representative must first prove your identity before we can act on your request. It’s important that you provide any required information quickly to comply with your local laws.

  • Exercising Your Privacy Rights
    If you want to use one of your privacy rights, please contact Mastery. We may be limited in how we respond based on legal requirements or the technical capabilities of our Service. For example, some data might need to remain in our systems for legitimate business purposes, or because it’s essential for delivering the services you’ve requested.

  • Supplemental Regional Details
    We may share extra details on how our Services work in certain countries or specific programs outside the United States, such as in the Mastery Help Center

  • International Data Transfers
    Our Services are operated on servers located in the United States. If you choose to use our Service from a region with different data rules (like Europe), you acknowledge and agree that Mastery will transfer, store, and process your personal information in the United States. This processing is done to fulfill our Service obligations (for example, under our Terms of Service) or any other purpose you explicitly agree to.
    
    Age restriction

  • We do not knowingly process personal information for people under the age of 16.
    
    
    

• Updates to the Privacy Policy
  This policy can be updated from time to time by Mastery and notices will be sent to you when it happens.
  
  
  

• Your rights on privacy and to manage your data and 

  • You have the right to be aware of how we use your data.

  • If you do not want your information stored with us, you can email us at support@getmastery.app to have your account and information deleted. Note that this process can take up to 90 days to be completed. Note that once your account is deleted, you will lose all your profile information, subscriptions as well as learning history permanently.
    
    If you have any questions whatsoever, please reach out to us at support@getmastery.app
    
    Last updated March 5 2025